Διοίκηση σχολικών μονάδων μέσω της Διοίκησης Ολικής Ποιότητας με στόχο την αποτελεσματικότητα
SubjectΔιοίκηση ολικής ποιότητας στην εκπαίδευση ; Σχολική διοίκηση και οργάνωση ; Εκπαιδευτική ηγεσία ; Εκπαιδευτική αξιολόγηση
KeywordsQuality ; Co-responsibility ; Leadership ; Commitment ; Evaluation ; Added value ; School culture
The quality of education poses a threat to the educational systems at both an international and a national level. The term 'quality of education' though, as well as its assessment, is a matter of extreme complexity, since it is influenced by social, political, historical and economic circumstances, which are in fact interdependent. The dialogue on this particular issue in Greece has been in progress for 40 years, due to the fact that the reforms have begun since 1964, but the efforts that have been put into practice have not been controlled in terms of accountability and efficiency. Thus, it is noted that in the Greek educational system there is a general lack of standards, procedures and mechanisms for quality control, although individual attempts to apply quality methods and procedures to school units are identified, yet such efforts are made instinctively and individually either by charismatic leaders or by gifted teachers. However, since modern society has transformed itself from a society of knowledge into an information society and shapes new data in the field of educational systems, the school of secondary public education urgently needs upgrading; it needs to provoke the interest of its students and listen to the imperatives of the modern world, so that it is not questioned and not considered a finite institution, it needs, in other words, to adopt quality procedures in an educational, operational and administrative level. The present doctoral thesis examines, in essence, the extent to which the conditions of the secondary schools in our country correspond to the indicators that have been put forward which reveal elements that are the guarantee of the existence of quality procedures. Moreover, it investigates whether the implementation / compliance / promotion of TQM indicators in a school unit encounters impediments, problems or what prospects it creates for further applications and improvements. In the first part of the dissertation a bibliographic overview is made concerning the principles of Total Quality Management, the implementation of TQM in secondary education at a global and national level, the application of TQM indicators in Junior High Schools and Lyceums and the weaknesses of the Greek educational system that make the implementation of TQM difficult. In the second part of the dissertation, the purpose and the necessity of the research are recorded, and the research questions as well as its methodology are developed. It is attempted to investigate by quantitative research through the study of a sample of 20 school units in the Region of the Peloponnese whether those defined as quality characteristics in the theoretical part are "present" in the school units or to what extent they are developed and in which way (systematically or not) under the present circumstances in the Greek educational system. Finally, the results, the conclusions and the proposals on this issue are presented in detail.